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  E-Business

Introduction

  • Ten million households across the United States will be transformed by the introduction of networking capacity to their home by the year 2003. (Nun/Yankee Group)
  • Sixty-four million adults in the United States go on-line every month. (MediaMark Research, Inc.)
  • The U.S. not only has the fastest-growing number of Internet users, but also the largest proportion of E-Commerce consumers. (Survey of 30,000 consumers in 30 nations, Roper Search Worldwide)
  • By 2001, the number of women using the Internet worldwide will pass 96 million, or 45% of the world's Internet users. (Computer Economics)
  • The number of women using the Internet worldwide will pass 96 million, or 45% of the world's Internet users. (Computer Economics)
  • By the end of 2000, 56% of U.S. companies will sell their products on-line, up from 24% in 1998. (NUA)
  • Small businesses who use the Internet have grown 46% faster than those that do not. (American City Business Journals)


Technically speaking, E-Business represents the transformation of an organization's business and functional processes through the application of technologies, philosophies and computing paradigms. Practically speaking, E-Business offers the opportunity to explore new frontiers of communication, collaboration and coordination between consumers, businesses, and trading partners. E-Business is the engine that enables business-to- business transactions and communications which encompasses so many other activities, such as:

  • Customer service and relationship management
  • Merchandise planning and analysis
  • Order entry, tracking and fulfillment
  • Shipping, returns and related logistics
  • Pricing and promotion
  • Knowledge management


The key to success in the world of E-Business is identifying a business's electronic opportunity to build and deepen relationships with customers, vendors and employees. At Creative Bail.com, we utilize a phased approach to our client's E-Business success by:

  • Identifying the business opportunity in the electronic world which includes pinpointing technology and business partners to assist you in your goals;
  • Select the technology infrastructure suited for your business solutions;
  • Implementing E-Business solutions and ensuring your solutions are tightly integrated with your other systems and operations;
  • Extend your brand to the Internet;
  • Delivering real value to your organization.

At Bail.com we approach E-Business with a clear strategy that pays off for our clients. We know that your customers and partners care about how effectively you meet their needs with products and services.

E-Commerce

Plain old "commerce" is, quite simply, the exchange or buying and selling of commodities, usually for money. While the E-Commerce sales channel has all the elements of the traditional commerce, E-Commerce applies only to the buying and selling of products, information, and services over the Internet and is a subset of E-Business.
E-Commerce allows people to create and use completely new business models. For example, with mail order there are high costs to print and mail catalogs, along with the high cost of staffing an order-taking department. In E-Commerce the catalog distribution cost and order taking costs fall to zero. Therefore, with E-Commerce it may be possible to offer products at a lower price or offer products that couldn't be offered before because of the change in cost dynamics. Let's explore some of the other lures of E-Commerce:
  • Lower transaction costs - automated processes
  • Integration into business cycle - offers customer more information than previous available
  • Customers can shop in different ways - luxury of shopping "whenever and wherever"
  • Larger catalogs - can build catalogs that would never fit into ordinary mailboxes
  • Improved customer relations - automated tools allow richer interaction with customers at virtually no cost
  • Higher levels of collaboration with partners
  • Instant response to customer's needs and wants - new products can be brought to market more quickly

In addition, there is many opportunities to integrate other business functions and practices into E-Commerce, such as:

  • Checking status of an order
  • Gift sending
  • Affiliate programs
  • Special discounts
  • Repeat buyer programs
  • Seasonal or periodic sales

These are just a few of the elements of E-Commerce that our team will explore in developing strategies for you to do business on-line. We will provide the architecture for Internet success and guide your business to increased revenues, reduced costs, greater market share, enhanced customer services, and a distinct competitive edge. Contact us now so we can create an Internet Blueprint for your business.

Features

Shopping cart software comes in many forms. We use software that maximizes the benefits for our clients yet provides an enjoyable, enriching experience for customers. Features include:

  • No limit to number of items you want to sell
  • Completely self-updatable - changes photos and texts as desired
  • Tracking of products and prices
  • Automatic calculation of shipping, tax, and total
  • Multiple payment options - five payment options are available, providing flexibility for both customers and merchants
  • Thumb-nail images of products (small images that click into large images)
  • Built-in search engine to allow customers to quickly find what they want
  • Custom calculations at the last second, i.e., if a price is determined by the length of a certain item, price is calculated according to how many inches your customer chooses
  • Volume discount ordering- prices do down as your customer order larger quantities or higher dollar volumes
  • Coupons or gift certificate discount feature - excellent for promotional or mail campaign
  • Printable or e-mail customer receipts
  • Sales tax calculation for one or more states or no tax on nontaxable items
  • Shipping calculations to as many countries, locations, or speeds as needed
  • Specific methods to calculate shipping - weight, flat fee, customized, etc.
  • Any language or currency available
  • Options for identifying your customers
  • Compatibility with all web browers

We offer clients total turn-key solutions to E-Commerce including:

Merchant accounts

This account allows businesses to accept credit card payments over the Internet.

Payment processing

This account is established in conjunction with a merchant account. The two primary methods of accepting payment over the Internet are:

  1. Non-automated: The customer submits orders to merchant via an e-mail or form providing basic credit card and customer information. The billing process is manual and requires back office resources to manually key and process the orders.
  2. Real-time online payments: The customer submits order and payment information to merchant via a secured connection. Payment information is forwarded to an on-line, real-time payment processor, who submits payments from the merchant web site to the major processing networks. This process eliminates most of the back office functions.
  • Shopping cart

This is essentially a catalog or database of a company's products and services. Shopping carts contain product names, item numbers, prices, production variations, product accessories and options. When customers browse the web site, the shopping cart allows them to shop for multiple products and check out when they have finished shopping.

  • Security


We use the following methods to provide protection for conducting transactions online: firewalls, encryption, virtual private networks, and intruder detection systems.